I received a letter in the mail yesterday. It stood out from the 20 or so other mail pieces in my box. It was a solid envelope, good quality paper, nice logo and had first-class postage on it. It came from a well-known, prestigious organization that has, unsolicited, been sending me its magazine for years. I opened the envelope with anticipation. Nice letterhead. That same recognizable logo again. They wanted to engage me for my expertise, or offer me a partnership, or invite me to a high-level brainstorm, surely!
Then I saw it.
“To Whom It May Concern:”
The content (which I did read!) did not live up to the expectations the envelope, postage and letterhead had raised, but it did not matter. “To Whom It May Concern” was the deal-breaker.
Lesson: if you invite someone to do something that is supposed to benefit you as well as the recipient and a bunch of other people, at least address that person by name. Otherwise, why bother?
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